Returns and refund policy

In accordance with article of the new Consumer Code valid from 13th June 2014 in all countries of the EU, the purchase shall have a period of 14 calendar days from the date of reception to return at its expense, products ordered, for reimbursement.

The products must be returned to our address in perfect conditions for resale in their original packaging, accessories and instructions. If the procedures above-mentioned are fulfilled, the refund will be made in 15 days by the same way used for payment.

If correct shipping information is not provided by the purchaser, the freight charges of new delivery will be paid by it.

In the event products are received defective or not corresponding to the requested reference, returns cost will be paid by us.


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